My company's insurance provider changed so we switched to Bay Park Smiles, since they were in my new network. At my recent cleaning, I asked the Dentist to smooth a tooth that had a tiny chip - he told me that it would be billed as a "palliative care" appointment which was over $100. When I questioned the Dentist about price he told me to ask the front desk, and that it's non-negotiable. When I continued the conversation, he told me that he doesn't control the price, he just works there, and that if I didn't want to pay then he wouldn't smooth the tooth, then left the room without even doing my oral exam. Even the Dental Hygienist was put off by this behavior and asked me at the end if I wanted to schedule my next cleaning of if I think I will be going elsewhere....
Laurie Verheyden
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August 28, 2026
We've been patients here for 25+ years. There have been recent changes and I was contemplating switching to a different dental clinic. Jennifer at the front desk gave me some reassurance so I gave the clinic another try. I wanted to take care of a crown prior to an upcoming surgery, Jennifer helped me get my crown appt scheduled on very short notice. She scheduled me with Dr. Paige VanDelinder and Kelsey, what an awesome knowledgeable team! I will be requesting these two for all future dental work.
My only complaint is the artificial fragrant wall plug-in, specifically in the front breezeway. I've brought this concern up on three different occasions. There is fresh air getting in this entranceway all day long, no need to clutter it with chemicals. The previous office managers I could tell were conscious of this. They used natural essential oil sticks in the restroom and had unscented hand soap. The little things that mattered to help those trying to avoid harmful chemicals.
Lisa D
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July 31, 2026
I was a first time patient of Dr. Mike’s at Bay Park Smiles today. Going to the dentist causes me a lot of anxiety but I could not have had a better experience! Morgan, my Dental Hygienist did a very thorough, comfortable cleaning followed by Dr. Mike’s exam. They both were very friendly, professional and knowledgeable. The office staff and technician who did imaging for a new mouthguard were amazing too. Thank you all - you’re the best!
Michele Dury
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September 15, 2026
The hygienist took her time with me. Made sure I was comfortable with everything she was doing. The dentist was very nice and helpful. Also very understanding and heard all my concerns and asked my opinions. I would recommend this office highly for anyone who is uncomfortable visiting a dentist.
T S
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October 21, 2026
Edit: I rated ⭐⭐⭐⭐⭐ originally, and as my dental job has been completed, I wanted to come back and do an edit. It is still ⭐⭐⭐⭐⭐, but this dentist is in a category all by themselves. They should create a higher star rating, just for them!
I have had an ungoing (2+years) situation with a former dentist. I will be frank. It was for an upper denture. I went like 2+ years without an upper denture that wouldn't fit without using denture adhesive. This was because of the poor fitting dentures from my former dentist. I had 3 pairs made in 2 years from this former dentist. (Long story.) I went through a lot of money, and then the former dentist sold their business. The new owners did not want to take me on as a patient. So, I left with no upper dentures that fit. I had not eaten in public in over 2 years.
When I came to Bay Park Smiles, I was scared that my experience with dentists from now on would be like the last one, that I would never have proper fitting upper dentures. They are amazing. They FIXED A TWO plus YEAR PROBLEM in less than a month. I usually gag really bad at the dentist. With the product they use, and the way do their procedures, I hardly felt nauseous at all. Every single person I worked with takes obvious pride in their work and is very thorough.
They see you as a person. They are happy to see that you are happy. A lot of businesses in general want to get customers in and out. They do quality work, and everyone always seems to be in a good mood. That is a nice atmosphere to be in.
I am thankful my dental search stopped right when I found Bay Park Smiles, and I tell every single person to call them, when teeth are brought up in any conversation that I have. You should call them, too.
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My company's insurance provider changed so we switched to Bay Park Smiles, since they were in my new network. At my recent cleaning, I asked the Dentist to smooth a tooth that had a tiny chip - he told me that it would be billed as a "palliative care" appointment which was over $100. When I questioned the Dentist about price he told me to ask the front desk, and that it's non-negotiable. When I continued the conversation, he told me that he doesn't control the price, he just works there, and that if I didn't want to pay then he wouldn't smooth the tooth, then left the room without even doing my oral exam. Even the Dental Hygienist was put off by this behavior and asked me at the end if I wanted to schedule my next cleaning of if I think I will be going elsewhere....
We've been patients here for 25+ years. There have been recent changes and I was contemplating switching to a different dental clinic. Jennifer at the front desk gave me some reassurance so I gave the clinic another try. I wanted to take care of a crown prior to an upcoming surgery, Jennifer helped me get my crown appt scheduled on very short notice. She scheduled me with Dr. Paige VanDelinder and Kelsey, what an awesome knowledgeable team! I will be requesting these two for all future dental work. My only complaint is the artificial fragrant wall plug-in, specifically in the front breezeway. I've brought this concern up on three different occasions. There is fresh air getting in this entranceway all day long, no need to clutter it with chemicals. The previous office managers I could tell were conscious of this. They used natural essential oil sticks in the restroom and had unscented hand soap. The little things that mattered to help those trying to avoid harmful chemicals.
I was a first time patient of Dr. Mike’s at Bay Park Smiles today. Going to the dentist causes me a lot of anxiety but I could not have had a better experience! Morgan, my Dental Hygienist did a very thorough, comfortable cleaning followed by Dr. Mike’s exam. They both were very friendly, professional and knowledgeable. The office staff and technician who did imaging for a new mouthguard were amazing too. Thank you all - you’re the best!
The hygienist took her time with me. Made sure I was comfortable with everything she was doing. The dentist was very nice and helpful. Also very understanding and heard all my concerns and asked my opinions. I would recommend this office highly for anyone who is uncomfortable visiting a dentist.
Edit: I rated ⭐⭐⭐⭐⭐ originally, and as my dental job has been completed, I wanted to come back and do an edit. It is still ⭐⭐⭐⭐⭐, but this dentist is in a category all by themselves. They should create a higher star rating, just for them! I have had an ungoing (2+years) situation with a former dentist. I will be frank. It was for an upper denture. I went like 2+ years without an upper denture that wouldn't fit without using denture adhesive. This was because of the poor fitting dentures from my former dentist. I had 3 pairs made in 2 years from this former dentist. (Long story.) I went through a lot of money, and then the former dentist sold their business. The new owners did not want to take me on as a patient. So, I left with no upper dentures that fit. I had not eaten in public in over 2 years. When I came to Bay Park Smiles, I was scared that my experience with dentists from now on would be like the last one, that I would never have proper fitting upper dentures. They are amazing. They FIXED A TWO plus YEAR PROBLEM in less than a month. I usually gag really bad at the dentist. With the product they use, and the way do their procedures, I hardly felt nauseous at all. Every single person I worked with takes obvious pride in their work and is very thorough. They see you as a person. They are happy to see that you are happy. A lot of businesses in general want to get customers in and out. They do quality work, and everyone always seems to be in a good mood. That is a nice atmosphere to be in. I am thankful my dental search stopped right when I found Bay Park Smiles, and I tell every single person to call them, when teeth are brought up in any conversation that I have. You should call them, too.