I have severe anxiety about going to the dentist, but I’m actually less anxious than I’ve ever been to go to Aspen in Ashwaubenon. I booked here initially because unlike other nearby offices, I could book my appointment completely online without having to call. My work schedule makes it hard for me to call during normal business hours so that was a huge plus. I was able to get in quickly. I only had my initial appointment today, but it was more thorough and informative than any dentist appointment I have ever been to. They took detailed X-rays to get a comprehensive look at my teeth. The xray tech was super nice and quick about getting the X-rays even though it was very hard for her to do because my mouth is small and crowded and it’s hard to get good images of. They then reviewed the images with me while checking my teeth, went over my concerns and asked me what my goals were. I worked together with a treatment coordinator to find a plan that worked with my schedule and they put me on a payment plan that aligned with my pay periods at work. Just getting started but I have had nothing but a positive experience so far.
Latoya Hartley
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June 19, 2026
I wasn't satisfied at all... because I went for one thing specifically which was 4 crown bottom teeth and he told me in order for me to have that done he had to do alot more things in my mouth that had nothing to do with what I went for....which I wasn't ready to handle at that moment I was focused on the first thing at hand and I was handling things according to my budget piece by piece it's not fair that the dentist will force you into other services and tell you they can't do this job unless they do that job which would make the bill more than expected..
but he came up with a $20000 unexpectedly bill which was not in my budget at the time of the one simple service I was inquiring about ...I will not return! And they did not accept my insurance so that was even worse!
donna George
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May 29, 2026
I had 7 teeth extracted on the 19 of March 2026, the male dentist i had was very gentle and made sure I felt no pain. The assistant was very nice and calming effects with her talking to me. The office was clean and they made sure I was comfortable before starting. On May 28 2026 I had 2 fillings and cleaning and lazer..everyone was kind and I will be returning in Sept to continue my treatments.
Elizabeth DeGard
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June 18, 2026
So I worked double shifts on Wednesdays, Thursdays, Fridays, and Saturdays. I work in the early mornings on Mondays and Tuesdays has been dental called me twice. Left me a voicemail told me to call them back to confirm my appointment they called me Wednesday. They called me Tuesday I called them back on Tuesday after I got done with work at 3 o’clock. I confirmed my appointment. They sent me an email that confirmed my appointment so not related. I have a verbal confirmation. I also had an email confirmation. My appointment was set for 9 AM. I arrived at 9:05 because I got lost as I am checking in. They told me that they would need to reschedule because I was a half an hour late I said how am I a half hour late? It’s 905. My appointment was scheduled for nine. They said no your appointment was scheduled for 845. I said I have the email that states my confirmation was 9 AM. They said I don’t know who we spoke to but it was not for 9 AM. It was for 845. I asked to speak to somebody in regards to this miscommunication. I spoke to one of the people that left me a voicemail. Her name was Daisy. She said I did not speak to you to confirm your appointment. I said no you did not. I called Tuesday after 3 o’clock. Waited on hold for two minutes and was transferred to somebody who then confirmed my appointment and got all of my information. They said that they would send me a confirmation email of which I have. I showed her the email and she said I’m sorry but we scheduled it for 845. I took off of work that day so I lost out on a full days work just for them to tell me that they had to reschedule but didn’t own up to the fact that it was their fault being that they sent out and verbally confirm confirmed at 9 AM appointment. She told me to pull up the phone number of which I called. I said I clicked on the number you provided in the email. I of course make many calls a day. I have four kids make constant doctors appointments make constant phone calls out to people that I need to throughout my day at work I could not go through my entire phone log from last week to this week to find the one phone number to plead her case if I was able to show pictures on here, I would gladly provide the phone call log of both conversations that I had and the email confirmation if this is my first interaction with Aspen dental I will not be going back
Rosalindae Siegfried
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March 22, 2026
Okay so I usually don't write reviews because "I never have time for it" or don't care enough but I decided to do one today because I actually was very happy with my experience at espen dental in ashwaubenon. I'm a huge worry wort over particular things. And one of them is my teeth. I hadn't been to the dentist in a while and it was freaking me out so when I visited Aspen, they went over my dental plan with me and answered every single question I had which was a lot. I tend to over ask like way too many questions, which I think can probably be annoying for some people. But they were very patient and understanding and went into a detailed explanation of everything about the procedure that they were going to do.
I paid the deposit for the first appointment and backed out of it originally. It was very, very easy to get refunded. I simply just told them my worries, and I was going to wait a second and reschedule possibly and they didn't try convincing me to keep it or anything like that which I found relieving. Because I already felt bad about doing that. They said 7-10 business days but it was only 2 days for it to be back in my account. I did find out that Aspen was the best pricing for this procedure and what was required for me personally and felt a little more comfortable. So I rescheduled and they were happy to have me back.
I am leaving 5 stars but one thing that did concern me was their advertising for their payment plans. It's not technically through them, it is through a 3rd party lender so sort of like a loan I guess. My application was denied which I found odd since I have 750+ credit score, and so the offer given to me was 30% interest rate. The procedure cost was not worth taking a loan but a little too expensive for out of pocket at that moment which is why I decided to wait and reschedule. This is not really their fault necessarily I mean they just work there. The lady helping me i think her nam was sam? She was very understanding and patient during that process as well. She went over my insurance coverages thoroughly and explained exactly what was covered and what was not and why which I found very helpful.
When when I went in for the appointment again, as they were doing everything they were explaining what was happening and giving me reassurance during every step of the process. The dentist who worked on my teeth was great at finding a happy medium between too nice and not nice at all. I find that most dentists I've seen in the past are either emotionless and just there to do their job or they are way too nice and give me the feeling I'm a child. She was very professional but was also really good at helping with questions if I had them , or telling me I did a good job after my shots , because she could tell I was nervous lol she even answered a question I had asked during the procedure (it was a periodontal platng and scaling i believe it's called, so no major tools were involved, normally wouldnt talk during a procedure) to clarify a concern i had.
Anyway, I was very pleased with this experience and am I thankful for the kindness the receptionists and the hygienists and dentists had shown me there. Thank you!!!!!
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I have severe anxiety about going to the dentist, but I’m actually less anxious than I’ve ever been to go to Aspen in Ashwaubenon. I booked here initially because unlike other nearby offices, I could book my appointment completely online without having to call. My work schedule makes it hard for me to call during normal business hours so that was a huge plus. I was able to get in quickly. I only had my initial appointment today, but it was more thorough and informative than any dentist appointment I have ever been to. They took detailed X-rays to get a comprehensive look at my teeth. The xray tech was super nice and quick about getting the X-rays even though it was very hard for her to do because my mouth is small and crowded and it’s hard to get good images of. They then reviewed the images with me while checking my teeth, went over my concerns and asked me what my goals were. I worked together with a treatment coordinator to find a plan that worked with my schedule and they put me on a payment plan that aligned with my pay periods at work. Just getting started but I have had nothing but a positive experience so far.
I wasn't satisfied at all... because I went for one thing specifically which was 4 crown bottom teeth and he told me in order for me to have that done he had to do alot more things in my mouth that had nothing to do with what I went for....which I wasn't ready to handle at that moment I was focused on the first thing at hand and I was handling things according to my budget piece by piece it's not fair that the dentist will force you into other services and tell you they can't do this job unless they do that job which would make the bill more than expected.. but he came up with a $20000 unexpectedly bill which was not in my budget at the time of the one simple service I was inquiring about ...I will not return! And they did not accept my insurance so that was even worse!
I had 7 teeth extracted on the 19 of March 2026, the male dentist i had was very gentle and made sure I felt no pain. The assistant was very nice and calming effects with her talking to me. The office was clean and they made sure I was comfortable before starting. On May 28 2026 I had 2 fillings and cleaning and lazer..everyone was kind and I will be returning in Sept to continue my treatments.
So I worked double shifts on Wednesdays, Thursdays, Fridays, and Saturdays. I work in the early mornings on Mondays and Tuesdays has been dental called me twice. Left me a voicemail told me to call them back to confirm my appointment they called me Wednesday. They called me Tuesday I called them back on Tuesday after I got done with work at 3 o’clock. I confirmed my appointment. They sent me an email that confirmed my appointment so not related. I have a verbal confirmation. I also had an email confirmation. My appointment was set for 9 AM. I arrived at 9:05 because I got lost as I am checking in. They told me that they would need to reschedule because I was a half an hour late I said how am I a half hour late? It’s 905. My appointment was scheduled for nine. They said no your appointment was scheduled for 845. I said I have the email that states my confirmation was 9 AM. They said I don’t know who we spoke to but it was not for 9 AM. It was for 845. I asked to speak to somebody in regards to this miscommunication. I spoke to one of the people that left me a voicemail. Her name was Daisy. She said I did not speak to you to confirm your appointment. I said no you did not. I called Tuesday after 3 o’clock. Waited on hold for two minutes and was transferred to somebody who then confirmed my appointment and got all of my information. They said that they would send me a confirmation email of which I have. I showed her the email and she said I’m sorry but we scheduled it for 845. I took off of work that day so I lost out on a full days work just for them to tell me that they had to reschedule but didn’t own up to the fact that it was their fault being that they sent out and verbally confirm confirmed at 9 AM appointment. She told me to pull up the phone number of which I called. I said I clicked on the number you provided in the email. I of course make many calls a day. I have four kids make constant doctors appointments make constant phone calls out to people that I need to throughout my day at work I could not go through my entire phone log from last week to this week to find the one phone number to plead her case if I was able to show pictures on here, I would gladly provide the phone call log of both conversations that I had and the email confirmation if this is my first interaction with Aspen dental I will not be going back
Okay so I usually don't write reviews because "I never have time for it" or don't care enough but I decided to do one today because I actually was very happy with my experience at espen dental in ashwaubenon. I'm a huge worry wort over particular things. And one of them is my teeth. I hadn't been to the dentist in a while and it was freaking me out so when I visited Aspen, they went over my dental plan with me and answered every single question I had which was a lot. I tend to over ask like way too many questions, which I think can probably be annoying for some people. But they were very patient and understanding and went into a detailed explanation of everything about the procedure that they were going to do. I paid the deposit for the first appointment and backed out of it originally. It was very, very easy to get refunded. I simply just told them my worries, and I was going to wait a second and reschedule possibly and they didn't try convincing me to keep it or anything like that which I found relieving. Because I already felt bad about doing that. They said 7-10 business days but it was only 2 days for it to be back in my account. I did find out that Aspen was the best pricing for this procedure and what was required for me personally and felt a little more comfortable. So I rescheduled and they were happy to have me back. I am leaving 5 stars but one thing that did concern me was their advertising for their payment plans. It's not technically through them, it is through a 3rd party lender so sort of like a loan I guess. My application was denied which I found odd since I have 750+ credit score, and so the offer given to me was 30% interest rate. The procedure cost was not worth taking a loan but a little too expensive for out of pocket at that moment which is why I decided to wait and reschedule. This is not really their fault necessarily I mean they just work there. The lady helping me i think her nam was sam? She was very understanding and patient during that process as well. She went over my insurance coverages thoroughly and explained exactly what was covered and what was not and why which I found very helpful. When when I went in for the appointment again, as they were doing everything they were explaining what was happening and giving me reassurance during every step of the process. The dentist who worked on my teeth was great at finding a happy medium between too nice and not nice at all. I find that most dentists I've seen in the past are either emotionless and just there to do their job or they are way too nice and give me the feeling I'm a child. She was very professional but was also really good at helping with questions if I had them , or telling me I did a good job after my shots , because she could tell I was nervous lol she even answered a question I had asked during the procedure (it was a periodontal platng and scaling i believe it's called, so no major tools were involved, normally wouldnt talk during a procedure) to clarify a concern i had. Anyway, I was very pleased with this experience and am I thankful for the kindness the receptionists and the hygienists and dentists had shown me there. Thank you!!!!!