Dr Kyles is a wonderful provider. She was very conversational, interested, and attentive. She shared a few of her own experiences and knowledge about transitioning from single vision to bifocals. Overall I had a great experience, Mary and the other receptionist were very friendly and helpful. Thank you Modern Eyes for a great annual check up!
Julie Van Oss
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June 07, 2026
I've been going to Dr Samels for several years and have always been satisfied. Lately my eyes have been getting worse and I didn't think I would be able to have a solution to my unique problems. For months my vision was unbalanced. I appreciate the patience of Dr Samels and his staff while I returned several times, finally settling on a new pair of glasses with special lenses. Now I can see better and drive safely. Usually my eyes adjust to lenses right away. It took a couple of days to get used to my new glasses. I was really afraid they weren't going to work. Thankfully they do! I've worn contact lenses for many years and now glasses. I wouldn't really trust anyone else with my care at this point. Thank you to the staff at Modern Eyes!
Jennifer Fontana
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May 05, 2026
Doctors are great, staff is horrible! Hours are atrocious to work around, staff acts like they’re doing you a favor when you had to leave work early to try and get there in time. Charged us both at the time we ordered glasses, and when we picked them up because they “forgot charges” (it was not cheap by any means). When they promised if the bifocals didn’t work correctly, we’d get a refund for the difference to single vision lenses and replace the lenses, there was no refund and they didn’t bother to let us know when the replacements were in. I called 3 weeks later and “oh.. yea they’ve been here”. Then again act like i’m an inconvenience when I had to again take off time to make it to the office to pick them up AGAIN, and rude when I ask for them to be adjusted.. now I paid a ridiculous amount of money for glasses that don’t fit and are the worst for I have ever had and I have no intention to ever go back here, particularly to take even more time off and be treated poorly.
Chad Jacobson
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December 22, 2025
Dr. Samels is beyond excellent! Definitely worth the hour drive. I have been a patient for many years for exams and new glasses. I recently had an eye issue and Dr. Samels determined the cause and remedy immediately. Scott is go to when getting new glasses but the others are fantastic as well. The best in the business.
David Lawicki
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September 26, 2025
I don't like leaving a negative review but here we are. I have received a high level of care from the doctor - forgive me I do not know her name and she's up at the Howard location besides. The negative review comes from how high pressure and poorly informed their sales staff are. They peddled their contact lenses with the promise of a streamlined gift card process having assured me it's issued as soon as I upload my receipts. It is not. I will have to mail in my receipt still and wait 4-6 weeks for the "gift card" to arrive or whatever it is. Going off of their SALES (very clearly high pressure sales staff) assurance that acuvue would issue an electronic card I ordered replacement lenses for my glasses intending to apply my rebate to the out of pocket costs for my lenses. I couldn't stand the yellow tint the blue light filter they sold me on last year.
So, here I am not having paid 2-3x more than my coverage out of pocket for this year's eye care with an incredibly bitter taste in my mouth. My advice for customers current and future is let the doc do the exam and then RUN...don't walk...past the sales staff before they have a chance to lie to you to clutch their upsells. It's definitely worth the extra legwork to order your glasses and contacts from the Internet.
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Dr Kyles is a wonderful provider. She was very conversational, interested, and attentive. She shared a few of her own experiences and knowledge about transitioning from single vision to bifocals. Overall I had a great experience, Mary and the other receptionist were very friendly and helpful. Thank you Modern Eyes for a great annual check up!
I've been going to Dr Samels for several years and have always been satisfied. Lately my eyes have been getting worse and I didn't think I would be able to have a solution to my unique problems. For months my vision was unbalanced. I appreciate the patience of Dr Samels and his staff while I returned several times, finally settling on a new pair of glasses with special lenses. Now I can see better and drive safely. Usually my eyes adjust to lenses right away. It took a couple of days to get used to my new glasses. I was really afraid they weren't going to work. Thankfully they do! I've worn contact lenses for many years and now glasses. I wouldn't really trust anyone else with my care at this point. Thank you to the staff at Modern Eyes!
Doctors are great, staff is horrible! Hours are atrocious to work around, staff acts like they’re doing you a favor when you had to leave work early to try and get there in time. Charged us both at the time we ordered glasses, and when we picked them up because they “forgot charges” (it was not cheap by any means). When they promised if the bifocals didn’t work correctly, we’d get a refund for the difference to single vision lenses and replace the lenses, there was no refund and they didn’t bother to let us know when the replacements were in. I called 3 weeks later and “oh.. yea they’ve been here”. Then again act like i’m an inconvenience when I had to again take off time to make it to the office to pick them up AGAIN, and rude when I ask for them to be adjusted.. now I paid a ridiculous amount of money for glasses that don’t fit and are the worst for I have ever had and I have no intention to ever go back here, particularly to take even more time off and be treated poorly.
Dr. Samels is beyond excellent! Definitely worth the hour drive. I have been a patient for many years for exams and new glasses. I recently had an eye issue and Dr. Samels determined the cause and remedy immediately. Scott is go to when getting new glasses but the others are fantastic as well. The best in the business.
I don't like leaving a negative review but here we are. I have received a high level of care from the doctor - forgive me I do not know her name and she's up at the Howard location besides. The negative review comes from how high pressure and poorly informed their sales staff are. They peddled their contact lenses with the promise of a streamlined gift card process having assured me it's issued as soon as I upload my receipts. It is not. I will have to mail in my receipt still and wait 4-6 weeks for the "gift card" to arrive or whatever it is. Going off of their SALES (very clearly high pressure sales staff) assurance that acuvue would issue an electronic card I ordered replacement lenses for my glasses intending to apply my rebate to the out of pocket costs for my lenses. I couldn't stand the yellow tint the blue light filter they sold me on last year. So, here I am not having paid 2-3x more than my coverage out of pocket for this year's eye care with an incredibly bitter taste in my mouth. My advice for customers current and future is let the doc do the exam and then RUN...don't walk...past the sales staff before they have a chance to lie to you to clutch their upsells. It's definitely worth the extra legwork to order your glasses and contacts from the Internet.